Privacy Policy

This Privacy Policy explains how Annoteer collects and uses information when you visit our website, create scouts, receive alerts, or use related product features.

Annoteer helps you configure AI scouts that search for information and notify you when relevant results appear. To provide that service, we process account details, scout instructions, preferences, usage data, and the results needed to operate your scouts.

Account information may include your name, email address, authentication identifiers, and basic profile information provided through sign-in.

Scout information includes the prompts, instructions, locations, preferences, schedules, notification settings, and search results associated with scouts you create.

Location information may include a saved default location for scouts and, if you allow browser geolocation, precise latitude and longitude that we use to find a readable city, state, and country.

Usage information may include pages viewed, feature interactions, device and browser details, referral URLs, logs, diagnostic events, error reports, and security metadata.

Billing information may be processed by our billing and payment providers. Annoteer does not intentionally store full payment card numbers on our own systems.

We use information to provide the service, create and run scouts, personalize results, send alerts, manage accounts, provide support, process billing, prevent abuse, and improve reliability.

We may use aggregated or de-identified information to understand product performance, improve scout quality, debug issues, and develop new features.

We do not sell your personal information. We do not use your scout content to train third-party foundation models unless you separately agree to a feature or provider flow that says otherwise.

We rely on trusted service providers for hosting, authentication, database storage, analytics, billing, email delivery, AI processing, web search, scraping, geocoding, monitoring, security, and infrastructure operations.

Based on the current product implementation, these providers can include Supabase for authentication and database storage, PostHog for analytics and error reporting, Autumn and payment processors for billing and entitlements, OpenAI for AI processing and embeddings, Firecrawl for search and page scraping, Resend for email delivery, and OpenStreetMap Nominatim for reverse geocoding when browser location is enabled.

These providers may process information only as needed to perform services for Annoteer, comply with law, protect their systems, or satisfy their own terms that apply to the services they provide.

We use cookies, local storage, and similar technologies to keep you signed in, remember preferences, store currency display preferences, remember a first referrer or campaign URL, measure product usage, understand conversion events, and protect the service from misuse.

Analytics events may include account, scout, billing, notification, location-setting, and execution activity. Some analytics events can include your account email, scout identifiers, scout titles, error messages, or related operational metadata.

You can control cookies through your browser settings, but disabling some storage may prevent parts of Annoteer from working correctly.

We retain personal information for as long as needed to provide Annoteer, maintain business records, resolve disputes, comply with legal obligations, and protect the service.

You may delete scouts or request account deletion. Some information may remain in backups, audit logs, billing records, or security systems for a limited period where retention is required or reasonable.

You can update location preferences in the product, delete scouts, sign out of your account, or contact us for help accessing, correcting, exporting, or deleting personal information.

Scout deletion removes that scout and its associated messages, executions, and execution steps from the primary application database, subject to backup, billing, security, legal, and abuse-prevention retention needs.

Depending on your location, you may have additional rights to object to processing, restrict processing, withdraw consent, or file a complaint with a privacy regulator.

We use technical and organizational safeguards designed to protect information against unauthorized access, loss, misuse, and alteration.

No internet service can be guaranteed to be completely secure. You are responsible for keeping your account credentials safe and promptly telling us if you believe your account has been compromised.

Annoteer is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to Annoteer, contact us so we can take appropriate action.

We may update this Privacy Policy as Annoteer changes. If changes are material, we will take reasonable steps to notify users, such as posting an updated policy or providing in-product notice.

The updated policy applies from the date shown at the top of the page unless a different effective date is stated.